Scott’s DMV Innovation Bill Becomes Law

Grand Junction, Colo. -- Gov. John Hickenlooper stopped by the Department of Motor Vehicles office in Grand Junction Monday to sign a bill, authored and pushed through the Statehouse by Republican State Senator Ray Scott, aimed at improving DMV's notoriously slow service through the use of innovative technology and new service delivery models.

"This bill is about making government services convenient for citizens," Scott said after the bill signing. "The services citizens pay for with their tax dollars should always be simple to access."

Automated kiosks where license plate stickers can be easily and quickly renewed are among the innovations expected as a result of Senate Bill 138. But unlike DMV offices, the kiosks won’t close at 5:00 pm on weekdays and they’ll be open on weekends too.

Nearly half of U.S. states, from Nevada to New York, have been improving DMV customer service through the use of new technology and different service delivery models, according to Scott. And just one of those states, California, has chalked-up 4 million successful transactions using the kiosk system talked about at the bill signing.

"My goal is that nobody in the course of a year should spend 15 or 20 minutes dealing with state bureaucracy and their vehicle," Gov. Hickenlooper said. "It's a step in the right direction."

Please contact Sean Paige at 719-337-0355 with any questions.

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